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Press Room

Bazaarvoice enables the world’s biggest brands to capture, analyse, and most importantly, act upon social data - to drive true, customer-centric change.

Bazaarvoice helps clients replace guesswork with precise, always-on insight about their products, services, and customers. The result? Our clients create products that customers crave, provide service based on what customers want, deliver targeted marketing messages that get real attention and, therefore, enjoy a distinct competitive advantage. All because brands listen and act on what matters to the people who matter the most.

Bazaarvoice turns data into doing.

For all press inquiries, please contact Niki Hutchinson or Laura Spence at +44 (0)20 7802 2626.

 

Bazaarvoice and the Center for Generational Kinetics Release New Study on How Millennials Shop

Tuesday, January 31, 2012

First-ever survey reveals that Millennials trust people over brands – and value the opinions of like-minded strangers as much as those from people they know

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BAZAARVOICE AND BUDDY MEDIA PARTNER TO LINK CUSTOMER ENGAGEMENT ACROSS THE WEB

Tuesday, January 31, 2012

Integrated Social Application Enables Brands to Boost Customer Engagement and Forge Deeper Relationships By Bringing Customer Conversations About Products and Services Into Social Media Campaigns

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Bazaarvoice appoints Mark Riggs as its new European General Manager

Tuesday, January 17, 2012

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Marks & Spencer sees over 400% increase in customer reviews since launching email campaign

Monday, January 16, 2012

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New Bazaarvoice Quarterly Conversation Index Pinpoints Trends to Watch in 2012

Thursday, January 5, 2012

Quarterly report takes 5.8 million data points – real input from consumers directly to Bazaarvoice clients – and uncovers trends to help brands get and stay ahead in 2012

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Garnet Hill Exemplifies Best of Holiday 2011 Marketing Strategies

Tuesday, December 20, 2011

Leading clothing and home décor retailer uses Bazaarvoice to create, listen to, understand, and act on authentic customer conversations in critical retail season.Retailers continue to keep pace with shoppers who are turning to each other for product information and opinions – both online and in store -- as the 2011 holidays move into the final stretch. On Black Friday, Bazaarvoice served consumers nearly 730 million impressions of consumer-generated content – and nearly 789 on CyberMonday.

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Bazaarvoice Names Kumar Srinivasan Chief Technology Officer

Friday, December 2, 2011

Amazon.com, Lockerz.com veteran brings breadth of innovation and technology expertise to Bazaarvoice executive leadership team

Bazaarvoice today announced that it has appointed Kumar Srinivasan as Chief Technology Officer. Srinivasan most recently served in executive roles at Amazon.com and youth-targeted social commerce upstart Lockerz.com, and he brings more than 16 years of experience building world-class businesses and engineering organisations.  In his new role at Bazaarvoice, he will set the strategic technology vision for new products and services.  He will also lead the company’s global engineering, operations, and IT organizations.

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Travelocity Improves Hotel Shopping Experience By Connecting Travelers With User-Generated Content

Wednesday, November 16, 2011

According to Travelocity data, three out of every four travelers say that they have unanswered questions on the hotels they are interested in after doing initial online research.  To help answer these questions, Travelocity has added new features highlighting user-generated content that allows its customers to connect to Travelocity, its hotel partners and fellow travelers.

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Bazaarvoice reveals winners of its annual European Social Commerce Awards

Wednesday, October 19, 2011

Bazaarvoice, the global leader in transforming customer conversations into long-term business value, has today announced the winners of its fourth annual European Social Commerce Awards.

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Introducing Bazaarvoice Customer Intelligence

Tuesday, October 18, 2011

Breakthrough new offering makes social insights actionable across the business

Bazaarvoice today unveiled Bazaarvoice Customer Intelligence at the 4th annual Bazaarvoice Social Commerce Summit Europe. The new offering surfaces powerful insights from customer conversations to drive specific actions across the business. Now, for the first time ever, companies like 3M, Cabela’s and Argos are using Bazaarvoice Customer Intelligence to tie customer sentiment to particular products and people to take rapid, strategic action across sales, marketing, customer service, merchandising and product teams.

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