Brand Solutions

Get closer to your consumer than ever before.

As a product manufacturer, the attitudes and perceptions of your consumers are what drive your business and brands. The question is always, how do you get inside the mind of your consumer, truly understanding what they want and desire?


Improve marketing. Drive sales.

Our solutions provoke and capture the opinions from the people consumers trust most - each other. We help you build a community of shared questions, answers, and experiences. We enable you to capture, analyse, and most importantly, act upon social data—to drive consumer-centric change throughout an organisation.

  • Invite active conversations with your brand, products and campaigns. Allow consumers to interact with brands creates loyalty, builds equity and drives sales.
  • Protect your brand with content moderation technology and services that ensure inappropriate content never hits your site.
  • Discover intelligence to the underlying motivations behind consumer purchase decisions — the “Why” behind the “Buy.”
  • Amplify the voice of your consumer throughout the marketplace. With access to the world’s top retailers maximizing your earned media is easier than ever before.

 

Put your consumer at the heart of your business and turn social data into doing. Learn about our packages, moderation, and implementations built for your business.

We’ve helped some of the world’s largest manufacturers turn social media into social commerce. Let us help you.

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Review users show 98% higher revenue per visitor for Epson

Case Study

Epson is a globally recognised brand in consumer and enterprise electronics manufacturing. Recognising the high scrutiny shoppers use when researching and buying electronics, Epson launched Bazaarvoice Ratings & Reviews in April 2009. The brand found that shoppers who interact with reviews showed higher intent to purchase, conversion, and revenue per visitor than shoppers who did not interact with user-generated content (UGC).

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Fast-Moving

Consumer Goods

Engage core consumers and uncover insights.

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Business-to-

business

Bazaarvoice solutions for distribution and sales channel engagement.

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Consumer Electronics

Solutions for distribution and sales channel engagement.

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Millennial Study

The majority of Millennial’s trust the opinion of strangers over friends and family.

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