Our clients have implemented social commerce and seen a measurable impact in marketing. Sales. Customer service. And product innovation. Learn from their successes.
Thu, 2012-02-16
To continue expansion in Europe, France’s top seller of business telephone equipment has followed social trends by adding consumer opinions to its website.
The company followed best practices recommended by Bazaarvoice, and quickly achieved increases in web visitor conversion rates and natural search traffic.
Tue, 2012-01-31
U.S. women’s specialty retailer Chico’s FAS has seen dramatic results in converting site visits to orders since implementing Bazaarvoice Conversations in April 2011 across its three brands – Chico’s, White House | Black Market and Soma Intimates. All three brands have enjoyed tremendous success with Bazaarvoice platform for onsite customer content.
Tue, 2012-01-31
One quality that has set House of Fraser apart from other department store groups in the UK throughout their 160-year history is the commitment to build strong customer relationships by providing an imaginative, exciting and relevant shopping experience. As their online presence has grown, so has the desire to extend to the web this strong sense of engagement and belonging among customers. During the 2011 Christmas season, Bazaarvoice Stories helped House of Fraser make major strides in this effort.
Thu, 2011-12-15
British pottery manufacturer Emma Bridgewater Ltd has never lacked for enthusiastic customers. The company sought to capture that enthusiasm and use it to spark excitement in consumers and generate more sales. In December 2010, the company launched reviews to give customers a way to share their passion and enthusiasm with others in the company’s online store.
Fri, 2011-12-02
For the team of buyers that’s responsible for Urban Outfitters’ Decorative Home business online, customer feedback affects every decision from the way products are designed, to how they’re described on web pages, to the manner in which they’re displayed in photographs.
